Privacy Policy

The information we collect depends on how you use Performance Connect.

Information You Provide

You may provide information such as:

• Name;
• Username;
• Email address;
• Password;
• Profile photograph;
• Biography;
• Vehicle information;
• Vehicle photographs and videos;
• Automotive interests;
• Club or community memberships;
• Event registrations;
• Event information;
• Marketplace listings;
• Business information;
• Reviews and ratings;
• Messages;
• Customer support communications;
• Payment and billing information when purchasing paid services.

You are not required to provide optional information unless a particular feature requires it.

When you use the Platform, certain technical information may be collected automatically. This may include:

• IP address;
• Browser type;
• Device type;
• Operating system;
• Device identifiers;
• Language preferences;
• Approximate location derived from technical information;
• Pages and features accessed;
• Search activity;
• Referring pages;
• Date and time of activity;
• Error and diagnostic information;
• Performance information.

We use this information to operate, secure, analyze, and improve Performance Connect.

Some Performance Connect features may use location information to provide location-based functionality, such as finding nearby events, businesses, or automotive services.

Where a feature requires precise location information, we will request permission where required by applicable law. You may be able to disable location access through your device or browser settings. Disabling location services may affect certain Platform features.

We may use personal information to:

• Create and maintain accounts;
• Authenticate users;
• Provide Platform features;
• Display profiles and User Content;
• Help users discover events and businesses;
• Facilitate marketplace functionality;
• Process payments;
• Send transactional communications;
• Send event-related notifications;
• Provide customer support;
• Prevent fraud and abuse;
• Protect Platform security;
• Detect technical problems;
• Analyze Platform usage;
• Improve products and services;
• Develop new features;
• Comply with legal obligations;
• Enforce our Terms and policies.

Depending on the circumstances and applicable law, we may process personal information where reasonably necessary to:

• Provide a service you requested;
• Fulfill contractual obligations;
• Obtain or maintain your consent;
• Meet legal requirements;
• Protect users and the Platform;
• Prevent fraud or abuse;
• Pursue legitimate business purposes where permitted by law.

Performance Connect includes community features where users may voluntarily publish information. Information you choose to make public may be viewed by:

• Other Performance Connect users;
• Event attendees;
• Businesses;
• Search engines;
• Members of the public.

Examples may include public profiles, vehicle information, photographs, event listings, business pages, marketplace listings, comments, and reviews. Please consider carefully what you choose to publish publicly.

If Performance Connect provides private messaging or communication features, messages may be processed and stored as necessary to provide those features, maintain security, prevent abuse, investigate reported violations, and comply with legal obligations.

We do not promise that communications through the Platform are completely private or immune from technical or legal access.

Performance Connect may use cookies, local storage, pixels, and similar technologies. These may be used to:

• Keep you signed in;
• Remember preferences;
• Maintain security;
• Understand Platform usage;
• Measure performance;
• Improve the user experience.

You may control cookies through your browser settings. Some Platform features may not function correctly if certain cookies are disabled.

We may use analytics and performance tools to understand how users interact with Performance Connect. These tools may collect information such as:

• Device information;
• Approximate location;
• Pages viewed;
• Features used;
• Session information;
• Performance information.

Where third-party analytics providers are used, their collection and use of information may also be governed by their own privacy policies.

If you purchase a paid Performance Connect service, payment information may be processed by a third-party payment provider. Performance Connect may receive limited information about the transaction, such as:

• Transaction status;
• Amount;
• Currency;
• Payment method type;
• Billing information necessary for the transaction.

We do not need to store your complete payment card number when payment processing is handled by a third-party payment provider.

We may use third-party service providers to help operate Performance Connect. These may include providers for:

• Cloud hosting;
• Database services;
• Authentication;
• Email delivery;
• Payment processing;
• Analytics;
• Maps and location services;
• Customer support;
• Security;
• Content delivery.

These providers may access personal information only as reasonably necessary to provide their services to us and subject to appropriate contractual or legal safeguards.

If Performance Connect is involved in a merger, acquisition, financing, restructuring, sale of assets, or similar transaction, personal information may be transferred as part of that transaction, subject to applicable law.

We may disclose information where reasonably necessary to:

• Comply with law;
• Respond to lawful requests;
• Protect the rights or safety of users;
• Investigate fraud or abuse;
• Protect Performance Connect;
• Enforce our Terms and policies;
• Prevent or investigate potentially illegal activity.

Performance Connect does not sell your personal information for money.

We may use information to operate the Platform, improve services, provide relevant features, and support advertising or promotional services where applicable and permitted by law.

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

• Maintain your account;
• Provide services;
• Meet legal obligations;
• Resolve disputes;
• Enforce agreements;
• Prevent fraud and abuse;
• Maintain legitimate business records.

When information is no longer reasonably required, we may delete, destroy, or anonymize it in accordance with our retention practices and applicable law.

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, use, alteration, disclosure, or destruction.

However, no internet transmission or electronic storage system is completely secure. We cannot guarantee absolute security.

Depending on where you live and the laws that apply to you, you may have rights relating to your personal information. These may include the ability to:

• Request access to personal information we hold about you;
• Request correction of inaccurate information;
• Request deletion where legally available;
• Request information about how your personal information is used;
• Withdraw consent where processing is based on consent;
• Object to certain uses of personal information;
• Request a copy of certain information.

We may need to verify your identity before processing a privacy request.

You may request deletion of your Performance Connect account.

Deleting your account may not immediately remove information that we are required or permitted to retain for legal, security, fraud-prevention, dispute-resolution, or legitimate business purposes. Public content may also remain in backups for a limited period before being permanently removed.

We may send promotional communications where permitted by law and, where required, with your consent. You can unsubscribe from marketing communications using the unsubscribe option included in the communication.

You may still receive important non-marketing communications, such as:

• Security notifications;
• Password resets;
• Account notices;
• Transaction confirmations;
• Important service announcements.

Performance Connect is not intended for children below the minimum age permitted by applicable law. We do not knowingly collect personal information from children where doing so would violate applicable law.

If you believe a child has provided personal information to us improperly, please contact us.

Performance Connect and its service providers may store or process information outside your province, territory, or country. Where personal information is transferred outside Canada or your home jurisdiction, it may be subject to the laws of the jurisdiction where it is processed.

We take reasonable steps to protect personal information in accordance with applicable privacy requirements.

Performance Connect is based in Canada and seeks to comply with applicable Canadian privacy laws. Depending on the nature and location of our operations and the information involved, applicable privacy requirements may include federal and provincial privacy legislation.

We will update our privacy practices as necessary as Performance Connect grows and applicable legal requirements change.

We may update this Privacy Policy from time to time. When we make changes, we will update the "Last Updated" date. Where required by law, we will provide additional notice or obtain consent before implementing material changes.

Privacy questions, requests, and concerns may be directed to:

When submitting a privacy request, please provide enough information for us to understand and respond to your request.